How to Recover Missing Files on iPad

Restore missing files on your iPad. Follow these steps to sync iCloud Drive, verify storage, and recover deleted data in the Files app.

1. Check your iCloud Drive sync status. Open the Files app and tap the Browse tab at the bottom. Tap the Sidebar button in the top-left corner to reveal the locations menu. If iCloud Drive is greyed out or shows an error, go to Settings > [Your Name] > iCloud > iCloud Drive and ensure the toggle is set to On.
2. Force a refresh of the file list. In the Files app, navigate to the folder where the files were stored. Place your finger in the middle of the file list and pull down firmly toward the bottom of the screen. Release once the loading spinner completes to force a synchronization with iCloud servers.
3. Search the Recently Deleted folder. If your files were accidentally deleted, they remain in the system for 30 days. Tap the Browse tab, select the Locations menu, and tap Recently Deleted. If you see your missing files, long-press the file icon and select Recover.
4. Toggle your location visibility. Tap the ellipsis icon (three dots) in the top-right corner of the Files app sidebar. Select Edit Sidebar. Ensure the toggles for iCloud Drive, On My iPad, and any linked third-party cloud services are enabled.
5. Perform a forced restart. Clear minor software glitches by restarting the iPad. Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Top Button until the Apple logo appears on the screen.