How to Fix YouTube Not Loading
Fix YouTube loading issues with these proven troubleshooting steps. Resolve connection problems, clear cache, and get videos playing again.
- Check your internet connection. Open a new browser tab and visit any other website to verify your connection works. If other sites load slowly or fail, restart your router by unplugging it for 30 seconds. Test YouTube again after your connection stabilizes.
- Clear your browser cache and cookies. Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac) to open browser settings. Select "All time" as the time range, check "Cached images and files" and "Cookies and other site data," then click "Clear data." Restart your browser completely.
- Disable browser extensions. Open your browser's extension manager and temporarily disable all extensions, especially ad blockers and VPN extensions. Refresh YouTube to test if videos load. If YouTube works, re-enable extensions one by one to identify the problematic one.
- Update your browser. Click the three-dot menu in your browser and select "Help" > "About." Your browser will check for updates automatically. Install any available updates and restart the browser. YouTube requires current browser versions to function properly.
- Try a different browser or device. Open YouTube in a different browser or on another device using the same network. If YouTube works elsewhere, the issue is browser-specific. If it fails on all devices, contact your internet service provider about potential blocking or throttling.
- Restart your device. Close all browser windows and restart your computer, phone, or tablet completely. This clears temporary system files and resets network connections that might interfere with YouTube loading. Open your browser fresh and test YouTube immediately.