How to Fix Gemini Not Working

Gemini AI can stop working due to browser issues, network problems, or account authentication errors. These troubleshooting steps resolve most common Gemini problems and restore full functionality.

1. Check Gemini service status. Navigate to status.google.com or search 'Gemini down' on social media to verify Google's AI services are operational. If Gemini shows service disruptions, wait for Google to resolve the outage before troubleshooting further.
2. Verify your internet connection. Test your connection by loading other websites or running a speed test. Gemini requires stable internet to process requests and generate responses. Switch to a different network or restart your router if connectivity issues persist.
3. Clear browser cache and cookies. Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac) to open browser cleanup options. Select 'All time' for time range, check 'Cookies' and 'Cached images and files', then click Clear data. Restart your browser after clearing.
4. Disable browser extensions. Open an incognito or private browsing window and try accessing Gemini. If it works, return to normal browsing and disable ad blockers, privacy extensions, or VPN browser add-ons one by one until you identify the conflicting extension.
5. Sign out and sign back into your Google account. Click your profile picture in the top right corner of any Google service, select 'Sign out', then navigate back to gemini.google.com and sign in again. This refreshes your authentication tokens and resolves most account-related access issues.
6. Update your browser. Check for browser updates by clicking the three-dot menu, selecting 'Help', then 'About [Browser Name]'. Install any available updates and restart the browser. Outdated browsers may lack compatibility with Gemini's latest features.
7. Try a different browser. Access Gemini using Chrome, Firefox, Safari, or Edge to determine if the issue is browser-specific. Google services typically work best in Chrome, but Gemini supports all major browsers when properly configured.