How to Fix an iPad That Won't Turn On

Fix your unresponsive iPad with these proven troubleshooting steps. Check power, force restart, and identify hardware issues quickly.

1. Check the charging cable and power adapter. Inspect the Lightning or USB-C cable for visible damage, fraying, or bent connectors. Test with a different Apple-certified cable and power adapter. Ensure the power outlet works by testing another device.
2. Clean the charging port. Turn the iPad upside down and gently tap to remove debris. Use a soft-bristled brush or compressed air to clear lint and dust from the charging port. Avoid metal objects that could damage the connectors.
3. Charge for at least 30 minutes. Connect the iPad to power and let it charge undisturbed for 30 minutes minimum. A completely drained battery may show no signs of life initially. The charging indicator should appear after several minutes if the battery accepts power.
4. Force restart the iPad. For iPads with Face ID: Press and quickly release Volume Up, press and quickly release Volume Down, then press and hold the Top button until the Apple logo appears. For iPads with Home button: Hold both Home and Top buttons simultaneously until the Apple logo shows.
5. Test in recovery mode. Connect the iPad to a computer with iTunes or Finder open. Perform the force restart sequence but continue holding the final button when the Apple logo appears. Release when the recovery mode screen shows. iTunes or Finder should detect the iPad in recovery mode.
6. Check for hardware damage. Examine the iPad for cracks, dents, or water damage indicators. Look for moisture in the charging port or camera lens. Press gently around the edges to check for loose components or separated screens.
7. Contact Apple Support for repair. If the iPad remains unresponsive after these steps, schedule a Genius Bar appointment or contact Apple Support. The issue likely requires professional diagnosis for logic board, battery, or display problems that need component replacement.